Privacy Policy

Who we are

The Digital Automotive website is wholly owned and operated by DLP Publishing LLC.

Website Address: https://digitalautomotive.online
Physical Address: 806 Green Valley Rd Suite 200 | Greensboro, NC 27408
Contact Person: Grant Swaim | grant.swaim@digitalautomotive.online

What we collect and store

When you register an account with us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account, orders, courses, and memberships
  • Communicate with you about courses and memberships that you’re enrolled in
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our site
  • Comply with any legal obligations we have
  • Improve our site’s offerings
  • Send you marketing messages, if you choose to receive them

When you create an account, we will store your name, address, email and phone number, which will be used to populate the enrollment and checkout for future purchases and enrollments.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing address.

We will also store comments or reviews, if you chose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Site Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing information.

Course and membership instructors can access your course progress and activities including:

  • Enrollment dates for their courses and memberships
  • Course progress and status information for their courses
  • Quiz and assignments answers and grades for their courses
  • Comments and reviews made on their memberships and courses

Our team members have access to this information to help fulfill orders, process refunds, and support you.

“Contact Us” Forms

Contact forms are found on various pages on the Digital Automotive website. These forms are used to support the communication between site users and the site administrator. Information from these forms is securely stored on Digital Automotive’s web server for up to one year.

Note that information collected from contact forms are not automatically added to Digital Automotive’s email subscription system.

Cookies

Comment Cookies

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Login Cookies

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

Digital Automotive does not share any personal data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (only required if purchasing a product), we also store the personal information they provide in their user profile indefinitely. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

eCommerce

What we collect and store

When you purchase a digital product on this site, we’ll ask you to provide information including your name, email address, username, and password. If you are purchasing a physical product you will also need to provide a shipping address.

We use this information for purposes, such as, to:

  • Send you information about your account, orders, courses, and memberships
  • Communicate with you about courses and memberships that you’re enrolled in
  • While you visit our site, we’ll track:
    • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
    • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
    • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
    • We’ll also use cookies to keep track of cart contents while you’re browsing our site.
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
  • Process payments and prevent fraud

We generally store your personal and order information as long as you are active on the site, plus 2 years (for your tax and accounting purposes).

We will also store comments or reviews if you chose to leave them.

Credit card processing (Stripe)

When e-commerce is conducted on the Digital Automotive website, the transaction is handled and processed by Stripe. Credit/debit card information collected on the Digital Automotive website is immediately sent to Stripe using secure sockets layer (SSL) technology. User’s credit/debit card or banking information is never stored on Digital Automotive’s servers. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. View Stripe’s privacy and security policies for additional information.